Careers
Grow
With Us!
At Sushi [Confidential] we encourage creativity, assertiveness, and professional development. We strive in creating a work environment that will allow you to be challenged, provide meaning, and utilize your expertise.
Providing learning pathways and personal growth while fostering a culture that supports and inspires each other. Diversity and inclusion are essential to our company culture — and it all starts with our hiring, retention, and development practices. If you aspire for growth within the restaurant industry, come join our team!
Hiring at the Following Locations: Campbell
POSITION SUMMARY
This position is responsible for developing and implementing sales strategies to boost catering sales. Responsibilities include identifying and securing new business opportunities, maintaining relationships with existing clients, and ensuring the highest level of customer satisfaction. The ideal candidate will have a strong background in sales with a proven track record of meeting and exceeding sales targets.
POSITION FUNCTIONS & JOB TASKS
- Sales Strategy Development:
- Develop and execute comprehensive sales plans to increase catering sales.
- Identify target markets and potential clients within corporate sectors and large venues.
- Analyze market trends and adjust strategies to meet changing market and competitive conditions.
Business Development:
- Identify and pursue new business opportunities to expand the catering client base.
- Establish and maintain strong relationships with corporate clients, event planners, and venue managers.
- Conduct sales presentations, negotiate contracts, and close deals.
- Client Relationship Management:
- Maintain regular contact with existing clients to ensure satisfaction and repeat business.
- Handle customer inquiries and resolve issues promptly to maintain high levels of client satisfaction.
- Develop customized catering proposals and menus to meet client needs and preferences.
Marketing and Promotion:
- Collaborate with the marketing team to create promotional materials and campaigns to support catering sales efforts.
- Represent the brand at industry events, trade shows, and networking functions to promote catering services.
- Reporting and Analysis:
- Track sales performance and prepare regular reports for senior management.
- Analyze sales data to identify trends and areas for improvement.
- Provide insights and recommendations for strategic planning.
- Communication and Technology:
- Regular use of phone, email, and video conferencing for communication with clients and internal teams
- Use of a computer for tasks such as preparing proposals, managing CRM software, and analyzing sales data
Client Interaction
- High level of interaction with clients, requiring excellent interpersonal and communication skills.
- Ability to handle client inquiries, resolve issues promptly, and maintain a professional demeanor under pressure.
Team Collaboration:
- Frequent collaboration with the catering and marketing teams to develop and implement sales strategies.
- Participation in regular team meetings to discuss goals, progress, and challenges.
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
Seeking experienced, energetic, and positive sushi chefs for a high-volume sushi restaurant. Must have at least 2 years sushi experience. Must love people, art, food, and possess a passion for the hospitality business. Must also be willing to learn and collaborate well with a team.
As a Sushi Chef at Sushi Confidential
You bring patience, knife skills and great skill to influence the delicate ingredients into world famous formations. As a Sushi chef, you will be the seafood expert in our kitchen. For this position, we are looking for serious minded foodies and experienced sushi makers.
Sushi Chef responsibilities include handling a wide range of raw fish and other ingredients, working with an attention to detail to fulfill all orders within quality standards.
Requirements
- Work experience as a Sushi Chef 2 years
- Good knowledge of various sushi types and sushi-rolling techniques
- Ability to work both fast and accurately.
- Team spirit
- Availability to work during business hours, including weekends, holidays, and evenings.
- Flexibility to take on various shifts.
Responsibilities
- Prepare all types of sushi, including maki, nigiri and sashimi
- Manage food prep activities, like making sushi rice
- Coordinate with our wait staff to ensure proper cooking, considering special requests and food allergies
- Monitor food stock and place orders, as needed
- Maintain hygiene principles in all cooking areas.
Hiring at the Following Locations: San Jose / Morgan Hill
Primary Directives:
- Create Exceptional Experiences for our Guests.
- Maximize Sales through training and consistency in operations.
Primary Purpose
To execute the plan as outlined by the Upper Management and Owner. To, organize, direct, & coordinate the workers and resources for efficient, well-prepared, and profitable service of food and beverages. Responsible for managing the operation of this specific restaurant including the development and growth of people, sales and profits. Manage the restaurant in accordance with established company standards, policies and procedures. Optimize profits by controlling food, beverage and labor costs. Increase sales by ensuring guest satisfaction and prompt problem resolution. Add staff as needed, & train, & develop salary & hourly employees through orientations, ongoing feedback, establishment of performance expectations, & by conducting performance reviews. Provide strong presence in local community & high level of community involvement by restaurant & personnel.
- Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry preferred.
- High school diploma; additional certification in hospitality is a plus.
- Respond efficiently and accurately to customer complaints
- Deliver superior service and maximize customer satisfaction
- Supervise kitchen and wait staff and provide assistance, as needed.
- Manage restaurant’s good image and suggest ways to improve it
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
- Closing shifts and weekends
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
POSITION SUMMARY
The purpose of a Lead is to help ensure consistency in following the established standards in the operation for service and cleanliness in the restaurant, during all shifts. This position would assist in the consistent supervision of the restaurant staff.
POSITION FUNCTIONS
- To serve the guests and ensure that the entire staff is doing so with attentive, exceptional service.
- To supervise staff to ensure that all standards of cleanliness.are being maintained in the work areas.
- To order (inform management of any needed items) and restock supplies.
- To assist in section assignments for employees in department.
JOB TASKS
- Speaking with guests, receiving orders
- Entering orders in POS System
- Serving food and beverages to guests
- Cleaning excess plates, etc.
- Processing guest checks
- Ordering and stocking supplies
- Cleaning areas
- Assigning and reviewing others’ clean-up duties
- Assigning sections
- Communicate needs to manager
- Suggest to managers when to phase employees, or call on extras
- Dealing with unhappy guests
- Problem resolution
GENERAL
This position will have one person in charge of reviewing work before employees leave, so there will be consistency in service, paperwork, and cleanliness. The goal is to build more teamwork and employee involvement, thusly providing exceptional service on a consistent basis.
SHIFT LEAD DUTIES
OPENING
Complete opening checklist
WORKING DUTIES
Throughout the day the lead would be responsible for answering the questions of the other staff, communicating the important information to all the team front and back of house, supervising the running and ending side work of front of house team members. Assuring that all staff take their breaks and designate stations where staff will be working.
CLOSING
- Complete check list
- In charge of requisition order (if the bartender or lead bartender has a list make sure it is correct and beverage manager gets a copy.
- Organize the restaurant and assure the restaurant and back of house is clean and all products are placed in designated locations.
- Stay until the end and would check out servers and bussers closing side work.
- Assure alarm is set and closing checklist is complete for both front and back of house.
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
POSITION SUMMARY
The primary responsibility of a food runner is to provide assistance to waitstaff and bartenders at restaurants. Runners do not take orders or handle payments. They help busy waitpersons deliver orders to customers in a timely manner, that means literally running the food from the kitchen to the table. It is an important job that ensures a smooth and efficient operation. When the food runner delivers the food, he/she may also check to see if the customer has everything, he/she needs and can deliver any additional items.
POSITION FUNCTIONS
- Take direction from their designated server.
- Always work in a safe fashion.
- Prepare and set up workstation and deliver food and beverages to guests on a timely manner.
- Always maintain cleanliness of restaurant and surrounding area.
- See to all guest needs in a timely way.
JOB TASKS
- Help servers to provide service
- Deliver food orders to customers quickly and accurately
- Uphold sanitation and food safety principles
- Check in with customers to ensure their experience is satisfactory
- Relay reports of customer satisfaction to the servers and supervisors
- Ensure patrons have all the appropriate tableware they need to properly enjoy their meal.
- Assist setting up tables before service with appropriate utensils and napkins.
Job Description
- The general care of restaurant guest by assisting servers
- Must be able to multitask in order to ensure customers get their orders promptly.
- Food Runners will have to possess a high degree of organizational skills to easily locate tables and bar patrons to fulfill everyone’s orders
- Needs excellent communication skills to ensure they meet customers’ requests.
- Not only does the Food Runner have to listen to learn where the food needs to go, but they also must communicate with the customers whether it is checking on their satisfaction or taking an impromptu request.
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
Sushi Confidential is looking for an engaging and experienced Bartender to provide attentive and friendly service to our bar patrons. You must have extensive knowledge of different types of beer, wine, and liquor, and know how to mix a variety of specialty beverages.
Teamwork; helping out on floor as needed with cashier, expo and food/drink running. Take and serve food/drinks orders. Provide excellent customer service; paying extreme attention to detail, anticipating guests needs, greeting customers. Checking identification to verify legal age requirements for all customers. Balancing cash receipts.
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
POSITION SUMMARY
Provide prompt, courteous, and professional service to all guests, ensure that all guest leave satisfied with the intent on returning.
POSITION FUNCTIONS
- Serve guest their meal and attend to their needs in a timely manner.
- Prepare station and tables.
- Take guest order.
- Ring guest order using P.O.S. system.
JOB TASKS
- Check station assigned to you prior to opening.
- Keep work area clean.
- Helping run food and drinks to tables when necessary.
- Serve guest order promptly and according to restaurant standards.
- Do all necessary side duties and set-up.
- Be knowledgeable of all menu items and alcohol list.
- Be able to operate the P.O.S. system.
- Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
- Each employee is expected to carry out all reasonable request by management which the employee can perform.
- Promote meal specials and promote the restaurant.
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
POSITION SUMMARY
To greet and seat guest in a courteous and professional manner and to assist managers in running the outdoor/dining room smoothly.
POSITION FUNCTIONS
Essential
- Greet guest in accordance with the time of day.
- Act promptly to all guest requests.
- Prepare dining area for service.
- Report to floor manager, table status.
- Wish guests well on leaving, thank them and smile.
JOB TASKS
- To be neatly dressed.
- To smile, greet and seat customers.
- To manage the door and table rotation.
- To thank and tender goodbye to customers.
- To be very knowledgeable of restaurant facilities.
- To comply with all company directives.
- To follow instruction of floor manager and leads.
Hiring at the Following Locations: San Jose / Campbell / Morgan Hill
POSITION SUMMARY
To always assist servers in clearing and resetting the tables in a timely manner. Provide prompt, courteous, and professional service to all guests and maintain cleanliness of restaurant and outdoor seating areas. Assist with set-up and break-down of the restaurant and patio area. Provide additional service to guest as needed i.e., water refill, pre bussing etc.
POSITION FUNCTIONS
- Always work in a safe fashion.
- Prepare and set up workstation and tables in a timely fashion.
- Always maintain cleanliness of restaurant and surrounding area.
- See to all guest needs in a timely manner.
JOB TASKS
- Help servers to provide service
- Clear bus station (taking full bus tubs to dishwasher)
- Maintain and clean the dining room and outdoor seating areas
- Restock glasses for bar and restaurant, cups silverware (bring back from dishwasher)
- Clean bus area, sweep and mop
- Organize restaurant and all walkways
- Fill ice bin in in all areas ice is needed
Job Description
- The general care of restaurant guest by assisting servers.
- Serve ice water to all tables and help run food and drinks when needed.
- Assist servers with clearing appetizer, salad, dinner plates and beverage glasses.
- Refresh water and as needed.
- Provide service to tables as requested by the guests or servers.
- Reset, clean and sanitize all table completely once guest leaves.
- Set restaurant at end of shift for next meal period.
- Keep front bus station area clean and organized.
- Keep fresh hot water for tea available for all shifts.
- Separate and stock dishes in dirty dish area
- Prep condiments wasabi, ginger etc. for shift
- Keep ice stocked in beverage station and bar area.
- Polish and separate silverware for shift
- Sweep and mop floor at end of shift and as needed.
- Break down boxes, and place in recycle bins as needed.
- Teamwork and friendly helpful attitude are a must.
- Complete closing checklist/side work at the end of shift.
